Join Our Bay Pointe Family

Job Description: Bay Pointe is hiring! We are looking for an Overnight Shift person who is self motivated and is reliable! Those that are fun, hard working and enjoy the hospitality world should apply. Must be 18 years of age and have reliable transportation. We are committed to hiring only those who reflect the culture of caring and extraordinary guest service here at Bay Pointe Inn. Everyone plays a critical part in our success as “One of Michigan’s Top Resorts”.

Qualifications: Preferably a minimum of 6+ months within a full-service hotel – Must be knowledgeable of basic computer systems – Must be able to communicate and listen attentively to supervisors and team members – Must be guest orientated and possess a sense of urgency – Must be able to multitask and prioritize responsibilities – Must be service and team orientated with weekend availability.

Pay: From $18.00 per hour

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Job Description: The restaurant host/ess is the first employee to interact with arriving guests as they enter the restaurant. It is the job of the host/ess to greet arriving guests with a warm, genuine welcoming smile into the establishment and seat them. The guests receive their first impression of the service of the restaurant by their exchange with the host/ess.

Responsibilities: The responsibilities of the host/ess include monitoring the open dining sections of the restaurant for empty and cleaned tables, estimating wait times for guests, monitoring the guest waiting list, and ensuring that the needs of the guests are met while they are waiting. The host/ess is responsible for answering the telephone, booking reservations and moving tables together to accommodate large parties.

Minimum Requirements

• Being able to stand for long period of time
• Must have an outgoing personality, smiling and willingness of helping others
• Must have a multi-tasking mind, being able to handle phone calls, in-person guests while always remaining gracious and kind
• Must present, sharp, and confident

Pay: From $14.00 per hour

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We are looking for a thorough housekeeper with excellent cleanliness standards to attend all areas of our facilities. The goal is to enhance customer experience by keeping our facilities in clean and orderly condition.

Responsibilities:

• Clean and tidy all areas to the standard cleanliness within time limits
• Deliver excellent customer service
• Create daily job lists and record all serviced rooms
• Maintain equipment in good condition
• Report on any shortages, damages or security issues
• Handle reasonable guests complaints/requests and inform others when required
• Check stocking levels of all consumables
• Comply with health and safety regulation and act in line with company policies and licensing laws

Skills:

• Proven working experience in relevant field
• Ability to work independently and remain motivated
• Helpful with customer service orientation
• Prioritization and time management skills
• Professionalism along with speed and attention to detail
• Knowledge of English language
• High school degree

Physical Requirements:

• Ability to stand for long periods of time and move frequently from area to area.
• Ability to bend, stoop, crouch, reach with hands and arms.
• Regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds.

Job Type: Part-time

Pay: $15-$17/hour

Benefits:

• Employee discount
• Flexible schedule
• Referral program

Work Location: In person

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JOB SUMMARY: Responsible for staff assignments and training as inventory control. Weekend availability is a must. Employees holding this position will be required to perform any other job related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Responsibilities:

• Training and developing housekeeping staff.
• Coordinates work assignments.
• Inspect completed work.
• Responsible to assign non-accommodation cleaning assignments to housekeeping
• Responsible with inventory control, supplies, and keys.
• Oversee cleanliness of common areas including stairways, supply rooms, indoor & outdoor bathrooms, the restaurant and housekeeping office.
• Responsible for keeping team encouraged and motivated.
• Perform all other duties as required.

Skills:

• Attention to detail and skilled organization
• Strong supervisory skills, ability to designate responsibilities
• Ability to work effectively with all personality types.
• Knowledge of cleaning equipment, chemicals, and procedures.
• Good verbal and written communication skills.
• Ability to understand and carry out verbal & written instructions independently.
• Ability to work weekends, holidays, mornings, and nights.
• Ability to perform light physical tasks, exerting up to 60 lbs of force on a frequent basis and up to 60 lbs on an occasional basis.
• Ability to perform such activities as grasping, lifting, reaching, crouching, walking, sitting, and carry repetitively and for long periods of time.

Physical Requirements:

• Ability to stand for long periods of time and move frequently from area to area.
• Ability to bend, stoop, crouch, reach with hands and arms.
• Regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds.

Job Type: Full-time

Pay: From $19/hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person

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JOB SUMMARY: This role is ideal for someone who is dependable and values consistency over spontaneity, adaptable and comfortable shifting direction as needed, and autonomous—confident in working independently with minimal supervision. Employees holding this position will be required to perform any other job related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Skills:

• Attention to detail and skilled organization
• Ability to work effectively with all personality types.
• Knowledge of cleaning equipment, chemicals, and procedures.
• Good verbal and written communication skills.
• Ability to understand and carry out verbal & written instructions independently.
• Ability to work weekends, holidays, mornings, and nights.
• Ability to perform light physical tasks, exerting up to 60 lbs of force on a frequent basis and up to 60 lbs on an occasional basis.
• Ability to perform such activities as grasping, lifting, reaching, crouching, walking, sitting, and carry repetitively and for long periods of time.

Job Type: Full-time

Pay: From $16/hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Referral program

Work Location: In person

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JOB SUMMARY: Bay Pointe is hiring an experienced Bartender. Those that are fun, love crafting specialty drinks and have a passion for food, cocktails and service should apply! Must be 21 years of age and have reliable transportation. Focusing on upscale comfort food, traditional fine dining fare, full beverage and bar service, and a relaxed resort atmosphere. This is a seasonal part time position, with the possibility of Full-Time year-round for the right candidate.

Qualifications:

• Minimum of 6 months bartending in a full-service, high volume restaurant environment
• Craft Cocktail experience is a major plus
• Must be able to communicate and listen attentively to supervisors and team members
• Must be guest orientated and possess a sense of urgency
• Must be able to multitask and prioritize responsibilities
• Must be service and team oriented
• Must possess creativity and a passion regarding food and beverage service

Physical Requirements:

• Ability to stand for long periods of time and move frequently from area to area.
• Ability to bend, stoop, crouch, reach with hands and arms.
• Ability to carry and balance dishware and glassware in the course of service.
• Regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds.

Job Type: Full-time, Part-time, Seasonal

Pay: From $8/hour 

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Referral program

Work Location: In person

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JOB SUMMARY: This position will provide the highest quality of service to our guests. Job duties include, but are not limited to: Serve food & beverage orders in a friendly, professional, and timely manner. Take food and beverage orders using suggestive selling techniques. Have complete knowledge of all menu items, prices, preparation method/time, ingredients and quality standards of taste, appearance, serving temperature, portion size, garnish and method of presentation. Clear tables during service. Control guest checks and secure proper payment. Ensure station and table set-ups are complete and perform various side duties as assigned by the Restaurant Supervisor and Manager. Provide exceptional service.

Qualifications:

• Prior serving experience preferred.
• High school or equivalent education required.
• Basic knowledge of food presentation, preparation and handling.
• Basic knowledge of wine, beer, and spirits.
• A minimum of 6 months experience as a server in a comparable restaurant is preferred.
• Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
• Punctuality and regular and reliable attendance.

Physical Requirements:

• Ability to stand for long periods of time and move frequently from area to area.
• Ability to bend, stoop, crouch, reach with hands and arms.
• Ability to carry and balance dishware and glassware in the course of service.
• Regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds.

Job Type: Full-time, Part-time, Seasonal

Pay: From $5.49/hour 

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Referral program

Work Location: In person

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JOB SUMMARY: To oversee the entirety of a banquet event hosted by Bay Pointe, from beginning to completion. The Banquet Supervisor is directly charged with working hands-on alongside banquet servers and bartenders, to ensure that all events are completed to Bay Pointe's high standards. The supervisor will work in conjunction with the Banquet Management Team and the sales team members to facilitate the wishes of each guest hosting with us.

The supervisor will also help wedding parties execute their ceremonies when they are performed at Bay Pointe. A supervisor will always be on hand to assists brides and grooms, as well as the bridal party.

Supervisors directly oversee the set-up of each event prior to its start time. In the case of a wedding, they will remain on property to assist the bridal party/family with any requests they may have between set-up and the ceremony. Event spaces and tables must be set according to the diagrams delivered from the sales associate who booked the party. Supervisors will lead the staff in the coordination of all set-up.

During the event itself, they will help manage the event’s timeline and ensure that the staff is maintaining a high level of service. At the conclusion of the event, they will assist in clean-up; directing the staff in the storage of items used, and any preparation for a future function in the same, or other spaces. Prior to dismissing staff, a supervisor will meet with the Banquet Manager, or other executive team member on site, to recap the event and have duties checked. Strong communication skills and leadership are paramount for this role. The supervisor must be able to lead by example, and motivate the banquet staff.

Qualifications:

Education High school or equivalent education required. Candidates with a degree in business, hospitality, or communications are preferred.

Experience: A minimum of 1 year of supervisory or managerial experience is preferred. Candidates who have a strong banquet service background are preferred.

Licenses or Certificates: Must be minimum age to serve alcohol, 18+.

Grooming: All employees must maintain a neat, clean and well-groomed appearance per Bay Pointe standards.

We are proud to be an equal opportunity employer. We maintain a drug-free workplace.

Must be able to work any shift, weekends and holidays. Must be available to work the entire summer season May 1st through October 31st.

Physical Requirements:

• Must be able to work indoors and outdoors. Temperature indoors is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens(+110°F), possibly for one hour or more. A majority of events are hosted in outdoor spaces.
• Must be able to stand and exert well-paced mobility for up to 8 hours in length.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• May be required to lift trays of food or food items weighing up to 30 lbs.
• Must have the ability to bend, squat and lift 40 lbs. on a regular and continuing basis and occasionally lift up to 75 lbs.
• Must be able to exert well-paced ability in limited space.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment, including, but not limited to, cutlery used in the cutting of fruit.

Job Type: Full-time, Part-time

Pay: From $18/hour 

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Referral program

Work Location: In person

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