Join Our Bay Pointe Family

JOB SUMMARY: To help facilitate the hosting of “events” , dinners, and other functions at Bay Pointe. Banquet servers assist in the entire process of an event, from beginning to end.
Staff members must be knowledgeable regarding the facility, have a pleasant attitude, and strong work ethic. Individuals will be working in close contact with hotel and property guests, and must maintain a professional demeanor. Banquet staff members work directly under the supervision of the Event Supervisor, and Banquet Manager.

Physical Demands:

• Must be able to work indoors and outdoors. Temperature indoors is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens(+110°F), possibly for one hour or more. Most event spaces are located outdoors and will require a candidate to work in varied conditions.
• Must be able to stand and exert well-paced mobility for up to 8 hours in length.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• May be required to lift trays of food or food items weighing up to 30 lbs.
• Must have the ability to bend, squat and lift 40 lbs. on a regular and continuing basis and occasionally lift up to 75 lbs.
• Must be able to exert well-paced ability in limited space.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment, including, but not limited to, cutlery used in the cutting of fruit.

Qualifications: Education: High school or equivalent education required. Experience: No prior serving or banquet experience is required. However, candidates with prior experience are preferred. Licenses or Certificates. Grooming: All employees must maintain a neat, clean and well-groomed appearance per Bay Pointe standards. We are proud to be an equal opportunity employer. We maintain a drug-free workplace.

Job Type: Part-time, Full-time

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Referral program

Work Location: In person

Apply Online

JOB SUMMARY: This position requires the individual to assist the Sales Department of Bay Pointe in all wedding and group event sales as described below. At all times, this person must represent Bay Pointe with the highest standards in all communications and interactions to ensure the guest’s experience exceeds their expectations commensurate with “One of Michigan’s Top Resorts.”

Principle Duties and Responsibilities:

• Actively prospect new and repeat business for groups, weddings, social and corporate business
• Build and maintain strong, long-lasting client relationships, acting as the main point of contact while ensuring positive guest and employee relations through prompt, precise, and courteous communication
• Create cost proposals and contracts for new and repeat business
• Lead property tour and site visits for potential and currently booked clients
• Have a solid understanding of contract terms and conditions.
• Act as main contact for all assigned groups and work with clients to create the Banquet Event Order (BEO) to communicate client’s vision to the rest of Bay Pointe staff. This will require additional event thinking and language with experience to ensure BEO is complete with all necessary information. At times this may require meetings and phone calls with the client.
• Maximize revenues by up selling food & beverage and resort experiences
• Manage event invoices and collect/process payments as specified in contracts.
• Must be able to quote dates/spaces properly and professionally and give menu information as needed as stated on all planned menus
• Must be able to resolve issues promptly, and ensure high-quality service
• Work with local and state organizations, chambers, and groups to drive property awareness and generate new business leads
• Must have a team-oriented spirit
• Confirm revisions in agendas, event orders, room blocks, etc. and notify corresponding departments in a timely manner
• Create and manage group lodging blocks in hotel software system
• Must be a goal driven individual to help achieve company sales goals
• Other duties as assigned by Director of Sales

Additional Duties and Responsibilities:

• At all times must be professional and courteous with clients and guests.
• Constantly demonstrate cooperation and trust with colleagues across all internal departments and participate as a team player establishing strong working relationships.
• Work effectively and comfortably in an environment of change and to be receptive to new ideas and changes in work schedule.
• Research products and competitors in order to effectively capitalize on BPI’s strengths and competitor’s weaknesses and capabilities.
• Perform other duties as assigned by the Director of Sales, General Manager or Owner.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty in an exemplary fashion. The requirements listed below are required in addition to properly performing this position:

• Hospitality Education and/or 2 or more years' experience in Catering Sales and/or Banquet execution
• Experience with CRM and Catering Software preferred
• Language skills both verbal and written
• Mathematical skills
• Reasoning ability
• Computer skills including Microsoft Word, Excel, Outlook and ability to learn/perform on-site programs Tripleseat, HUBSpot and Maestro, and additional programs as required
• Ability to multi-task in a busy environment
• Must maintain Professional appearance at all times

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Referral program

PHYSICAL DEMANDS

Must be able to stand, bend, reach and lift up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

Steady to fast pace environment. Bay Pointe is air-conditioned in the summer and heated in the winter. Outdoor event spaces are subject to the weather.

HOURS

This is a Monday-Friday position typically 9am-5pm hours with a few weekends/evenings required.

Job Type: Full-time

Work Location: In person

Apply Online

JOB SUMMARY: We are looking for a skilled Cook to prepare delicious meals according to menu. You will cook dishes that will delight our customers with their taste and timely delivery. An excellent cook must be able to follow instructions in cooking and delivering well-prepared meals. They must be deft in moving around the kitchen and apt in multi-tasking. Experience in using various ingredients and cooking techniques is important. The goal is to help preserve and enhance our reputation so we can expand our clientele.

Responsibilities:

• Set up workstations with all needed ingredients and cooking equipment
• Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
• Cook food in various utensils or grillers
• Check food while cooking to stir or turn
• Ensure great presentation by dressing dishes before they are served
• Keep a sanitized and orderly environment in the kitchen
• Ensure all food and other items are stored properly
• Check quality of ingredients
• Monitor stock and place orders when there are shortages

Skills:

• Proven experience as cook
• Experience in using cutting tools, cookware and bakeware
• Knowledge of various cooking procedures and methods (grilling, baking, boiling etc.)
• Ability to follow all sanitation procedures
• Ability to work in a team
• Very good communication skills
• Excellent physical condition and stamina
• High school diploma or equivalent; Diploma from a culinary school will be an advantage

Physical Requirements:

• Ability to stand for long periods of time.
• Ability to bend, stoop, crouch, reach with hands and arms.
• Regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds.

Job Type: Full-time, Part-time

Pay: From $15.00 - $22.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Referral program

Work Location: In person

Apply Online

JOB SUMMARY: The restaurant host/ess is the first employee to interact with arriving guests as they enter the restaurant. It is the job of the host/ess to greet arriving guests with a warm, genuine welcoming smile into the establishment and seat them. The guests receive their first impression of the service of the restaurant by their exchange with the host/ess.

Responsibilities:

The responsibilities of the host/ess include monitoring the open dining sections of the restaurant for empty and cleaned tables, estimating wait times for guests, monitoring the guest waiting list, and ensuring that the needs of the guests are met while they are waiting. The host/ess is responsible for answering the telephone, booking reservations and moving tables together to accommodate large parties.

Minimum Requirements:

• Being able to stand for long period of time
• Must have an outgoing personality, smiling and willingness of helping others
• Must have a multi-tasking mind, being able to handle phone calls, in-person guests while always remaining gracious and kind
• Must present sharp and confident

Job Type: Full-time, Part-time

Pay: From $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Referral program

Work Location: In person

Apply Online

JOB SUMMARY: We are looking for a thorough housekeeper with excellent cleanliness standards to attend all areas of our facilities. The goal is to enhance customer experience by keeping our facilities in clean and orderly condition.

Responsibilities:

• Clean and tidy all areas to the standard cleanliness within time limits
• Deliver excellent customer service
• Create daily job lists and record all serviced rooms
• Maintain equipment in good condition
• Report on any shortages, damages or security issues
• Handle reasonable guests complaints/requests and inform others when required
• Check stocking levels of all consumables
• Comply with health and safety regulation and act in line with company policies and licensing laws

Skills:

• Proven working experience in relevant field
• Ability to work independently and remain motivated
• Helpful with customer service orientation
• Prioritization and time management skills
• Professionalism along with speed and attention to detail
• Knowledge of English language
• High school degree

Physical Requirements:

• Ability to stand for long periods of time and move frequently from area to area.
• Ability to bend, stoop, crouch, reach with hands and arms.
• Regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds.

Job Type: Part-time

Pay: $15-$17/hour

Benefits:

• Employee discount
• Flexible schedule
• Referral program

Work Location: In person

Apply Online

JOB SUMMARY: Bay Pointe is hiring an experienced Bartender. Those that are fun, love crafting specialty drinks and have a passion for food, cocktails and service should apply! Must be 21 years of age and have reliable transportation. Focusing on upscale comfort food, traditional fine dining fare, full beverage and bar service, and a relaxed resort atmosphere. This is a seasonal part time position, with the possibility of Full-Time year-round for the right candidate.

Qualifications:

• Minimum of 6 months bartending in a full-service, high volume restaurant environment
• Craft Cocktail experience is a major plus
• Must be able to communicate and listen attentively to supervisors and team members
• Must be guest orientated and possess a sense of urgency
• Must be able to multitask and prioritize responsibilities
• Must be service and team oriented
• Must possess creativity and a passion regarding food and beverage service

Physical Requirements:

• Ability to stand for long periods of time and move frequently from area to area.
• Ability to bend, stoop, crouch, reach with hands and arms.
• Ability to carry and balance dishware and glassware in the course of service.
• Regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds.

Job Type: Full-time, Part-time, Seasonal

Pay: From $8/hour 

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Referral program

Work Location: In person

Apply Online

JOB SUMMARY: This position will provide the highest quality of service to our guests. Job duties include, but are not limited to: Serve food & beverage orders in a friendly, professional, and timely manner. Take food and beverage orders using suggestive selling techniques. Have complete knowledge of all menu items, prices, preparation method/time, ingredients and quality standards of taste, appearance, serving temperature, portion size, garnish and method of presentation. Clear tables during service. Control guest checks and secure proper payment. Ensure station and table set-ups are complete and perform various side duties as assigned by the Restaurant Supervisor and Manager. Provide exceptional service.

Qualifications:

• Prior serving experience preferred.
• High school or equivalent education required.
• Basic knowledge of food presentation, preparation and handling.
• Basic knowledge of wine, beer, and spirits.
• A minimum of 6 months experience as a server in a comparable restaurant is preferred.
• Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
• Punctuality and regular and reliable attendance.

Physical Requirements:

• Ability to stand for long periods of time and move frequently from area to area.
• Ability to bend, stoop, crouch, reach with hands and arms.
• Ability to carry and balance dishware and glassware in the course of service.
• Regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds.

Job Type: Full-time, Part-time, Seasonal

Pay: From $5.49/hour 

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Referral program

Work Location: In person

Apply Online

JOB SUMMARY: To oversee the entirety of a banquet event hosted by Bay Pointe, from beginning to completion. The Banquet Supervisor is directly charged with working hands-on alongside banquet servers and bartenders, to ensure that all events are completed to Bay Pointe's high standards. The supervisor will work in conjunction with the Banquet Management Team and the sales team members to facilitate the wishes of each guest hosting with us.

The supervisor will also help wedding parties execute their ceremonies when they are performed at Bay Pointe. A supervisor will always be on hand to assists brides and grooms, as well as the bridal party.

Supervisors directly oversee the set-up of each event prior to its start time. In the case of a wedding, they will remain on property to assist the bridal party/family with any requests they may have between set-up and the ceremony. Event spaces and tables must be set according to the diagrams delivered from the sales associate who booked the party. Supervisors will lead the staff in the coordination of all set-up.

During the event itself, they will help manage the event’s timeline and ensure that the staff is maintaining a high level of service. At the conclusion of the event, they will assist in clean-up; directing the staff in the storage of items used, and any preparation for a future function in the same, or other spaces. Prior to dismissing staff, a supervisor will meet with the Banquet Manager, or other executive team member on site, to recap the event and have duties checked. Strong communication skills and leadership are paramount for this role. The supervisor must be able to lead by example, and motivate the banquet staff.

Qualifications:

Education High school or equivalent education required. Candidates with a degree in business, hospitality, or communications are preferred.

Experience: A minimum of 1 year of supervisory or managerial experience is preferred. Candidates who have a strong banquet service background are preferred.

Licenses or Certificates: Must be minimum age to serve alcohol, 18+.

Grooming: All employees must maintain a neat, clean and well-groomed appearance per Bay Pointe standards.

We are proud to be an equal opportunity employer. We maintain a drug-free workplace.

Must be able to work any shift, weekends and holidays. Must be available to work the entire summer season May 1st through October 31st.

Physical Requirements:

• Must be able to work indoors and outdoors. Temperature indoors is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens(+110°F), possibly for one hour or more. A majority of events are hosted in outdoor spaces.
• Must be able to stand and exert well-paced mobility for up to 8 hours in length.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• May be required to lift trays of food or food items weighing up to 30 lbs.
• Must have the ability to bend, squat and lift 40 lbs. on a regular and continuing basis and occasionally lift up to 75 lbs.
• Must be able to exert well-paced ability in limited space.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment, including, but not limited to, cutlery used in the cutting of fruit.

Job Type: Full-time, Part-time

Pay: From $18/hour 

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Referral program

Work Location: In person

Apply Online