Bay Pointe General Information & Hotel Policy
Lodging Policies and Information:
Our staff is available at all times for assistance during your stay. Check-in is at 4pm and check-out is at 11am. Early check-ins are not guaranteed.
Guest must be 21 years or older to reserve lodging.
Check In Policies
Debit and Credit cards will be authorized at check-in for the full amount of your stay. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 10 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges. 16% in taxes/fees will be added to all room rates (current 6% Michigan Sales tax and 10% resort fee.) A credit card is required to guarantee any room reservation. Rooms cannot be held without a credit card. No more than three (3) guest rooms may be booked under one name/address.
Smoking and Pet Policy
Bay Pointe is a smoke free and pet free facility. A fee of $250 cleaning fee will be charged for any animal odor or animal droppings, odor of smoke present in your guestroom upon departure. Additionally, any other damages to the room or contents will be charged accordingly. The act of smoking or damaging property voids any discount rate and said occupant will be financially responsible for all discounted room revenues.
A 24 hours advanced notice required for cancellation. No shows or cancellations without proper advance notice will be charged one room night and tax without exception.
Continental Breakfast is available seven days a week, 7am-10am, in the Bay Pointe Bar & Grille. It consists of yogurts, fruits, granola bars, cereals, muffins, scones, pastries, juices, bagels, toasts, fresh waffles, and homemade quiches and sausages.
Commercial photography or video shoots are not permitted on Bay Pointe properties without express written permission from the resort management.
Senior Management reserves all rights to refuse all requests for photography and videography on property.
Our first priority is the experience of our guests so we have a strict policy against the use of any of our facilities for unauthorized professional or commercial photography or videography (including pre-nuptial shoots – unless it’s part of a wedding package with us. engagement shoots, advertising shoots, model/fashion shoots/ filming and etc.).
For our guests our indoor pool, hot tub, and fitness room are available for your convenience from 7am-11pm, towels are provided in the pool area. Guestrooms offer a blow dryer, iron & ironing board, Keurig machine, small refrigerator, complimentary high speed wireless internet access, and cable TV. Suites additionally offer a private safe, kitchenette, fireplace, and whirlpool tub.
Lost & Found
All items left at Bay Pointe will be held for 48 hours and then discarded or donated unless pickup arrangements are made.